Atrium Property Management· admin console
Atrium operations
Live view of today's resident interactions and pending decisions
Handled today
140
Conversations triaged
Auto-resolved
119
85% of today's load
Escalated to you
9
Waiting on your decision
Median response
20s
Across all channels
Pending your decision
2 open · agent triaged 140 today
Booking override
Malachi Hyatt
Atrium Parkview Terrace · Tower A 303
Double charge claim on common_area · Atrium Parkview Terrace A 303
Refund claim
Corey Kerluke
Atrium Riverside Gardens · Tower B 302
Party room booking conflict · Atrium Riverside Gardens B 302
Top categories · today
140
today
  • Balance
    59%
  • Certificates
    9%
  • Bookings
    8%
  • Complaints
    3%
  • Other
    21%
Collections pipeline
Total open: $206,292
Current
$64K217 u
1–30 days
$21K72 u
31–60 days
$19K67 u
61–90 days
$25K83 u
90+ days
$79K242 u
Financial snapshot
Cash MTD
Payments collected this month
7.7%$15,515
Reserve fund
Across all 9 buildings
$1,782,297
Total debt
Open balances across portfolio
$206,292
Buildings health · 9 properties
899 units total
Atrium Downtown Central
Downtown · 96 units
86.0%
collection rate
59
overdue
Reserve fund · $264K
Atrium Downtown North
Downtown · 80 units
95.2%
collection rate
50
overdue
Reserve fund · $155K
Atrium Downtown Park
Downtown · 88 units
86.7%
collection rate
41
overdue
Reserve fund · $193K
Atrium Downtown Plaza
Downtown · 72 units
91.2%
collection rate
46
overdue
Reserve fund · $240K
Atrium Parkview Plaza
Parkview · 195 units
95.5%
collection rate
110
overdue
Reserve fund · $99K
Atrium Parkview Terrace
Parkview · 72 units
90.9%
collection rate
41
overdue
Reserve fund · $212K
Atrium Riverside Court
Riverside · 80 units
84.6%
collection rate
42
overdue
Reserve fund · $186K
Atrium Riverside Gardens
Riverside · 104 units
83.8%
collection rate
63
overdue
Reserve fund · $205K
Atrium Riverside Heights
Riverside · 112 units
89.4%
collection rate
70
overdue
Reserve fund · $229K
Inbox channel mix · today
WhatsApp
9487% auto
Email
3080% auto
Resident portal
1681% auto
Recent activity
  • Payment confirmed $346 · online
    Atrium Parkview Terrace · Tower B 101
    05-31
  • Payment confirmed $306 · bank transfer
    Atrium Parkview Plaza · Tower C 1205
    05-31
  • Payment confirmed $282 · card
    Atrium Parkview Plaza · Tower C 1105
    05-31
  • Payment confirmed $407 · cash
    Atrium Parkview Plaza · Tower C 804
    05-31
  • Payment confirmed $345 · bank transfer
    Atrium Parkview Plaza · Tower C 605
    05-31
  • Payment confirmed $350 · card
    Atrium Parkview Plaza · Tower C 203
    05-31
  • Certificate request despite open balance
    Atrium Downtown Park · Tower A 703
    05-12
  • Certificate request despite open balance
    Atrium Downtown Plaza · Tower B 903
    05-12
Live demo
EC
Emily Carter
Tower B · 802 · Downtown Central
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